Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • United Kingdom : 2 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

Delivery is available worldwide at an additional cost. Please message me directly with your address so I can estimate this cost for you

Dog collars are handmade to order so unfortunately I cannot offer a refund on these items.

Frequently Asked Questions

Wholesale availability

We offer wholesale oppertunties please contact me directly for a price list on hello@ollieandcoengland.com

Legal imprint