The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Delivery is available worldwide at an additional cost. Please message me directly with your address so I can estimate this cost for you
Dog collars are handmade to order so unfortunately I cannot offer a refund on these items.
Please be aware delays will occur with posting at Christmas, please allow 3 weeks on standard delivery.
All return postage will be covered by the buyer.